Stories of Service

In this section, you will find short stories about how federal workers serve the public and affect Americans’ lives every day. Share them with your networks so people have a better understanding of what government delivers for the American people.

Civil Servants Keep Our Nation Running and Moving Forward

Our video and stories database highlights hundreds of career civil servants who have made significant contributions to our nation. Their achievements showcase the vital importance of our government and the nonpartisan civil service to the public good. 

Explore the database

Videos that Inspire

“Sometimes changing the world looks like understanding a website’s user experience. Sometimes it looks like simply listening.”

Stephanie Carnell’s career started as a graduate student developing communication technology for medical students. When she saw how her work was transforming the patient experience, she knew she could truly change lives and decided to become a digital services designer for the city of Orlando, Florida.

As a user experience researcher, Carnell ensures Orlando’s many communities have access to essential services. She finds fulfillment in the relationships she builds and the positive impact she makes through listening and understanding.

Share your story

Watch more stories on our Instagram and YouTube

#ISupportFeds
Story Wall

To safeguard the nonpartisan civil service, we need to raise public awareness about why their work matters. Help us meet this challenge by sharing stories about federal employees who have helped the public and made a difference in your life.

Community Engagement
I am a proud, passionate federal civil servant. It is part of my identity. My great-grandfather served in the Italian military for four years in the late 1890s. He waited seven years and went through the paperwork process to become a U.S. citizen. His son, my grandfather, joined the U.S. Civilian Conservation Corps in the 1930s to assist his family during the Great Depression. After a few years in the CCC, when WWII broke out, he enlisted in the U.S. Army and served three years in combat in Europe fighting the Nazis. When public service called, the men in my family, including myself, never hesitated to serve. I am very proud to continue that tradition of public service. My federal colleagues are the most dedicated hardworking employees I know. They are duty-bound and make untold sacrifices to keep the country safe. I consider it a honor to serve alongside them. I believe I am making both my great-grandfather and grandfather very proud. God bless the United States of America!
Christian, Florida
Community Engagement
I am a state of Texas worker, so I don't have a story. I just wanted to offer some words of encouragement to the federal workers and let you all know that you matter. I hope you are proud of the work you have done thus far and continue to make a difference. Thank you so much for your service.
LaShonda, Texas
Workforce Engagement
Ms. Rachel Robinson gave to SPAR Tool Analytic Network (SPARTAN) development as an integral modeling lead, ensuring the base file containing SPAR data was provided to the team and leading communication with contract support and domestic operations to ensure data elements matched the required senior leader graphical output. She also supported the division as the Modeling Support Branch lead for 30 days during this rating period. Rachel has also been providing excellent support for the COMPO Split and National Guard and Reserve Equipment Report efforts.
Reginald, District of Columbia
Dr. Cristin Chall facilitated the transition from a U.S. Army Pacific-focused wargame to a U.S. Indo-Pacific Command wargame. He became a critical interlocutor between the participating staffs and the Center for Army Analysis wargame team. He also served as co-author for the UP 24 final report. While he contributed directly to the report, his most significant accomplishment was assisting others in synthesizing and drafting their contributions. Leadership often uses and cites the report to promote and drive change within the Defense Department, the U.S. Indo-Pacific Command and the U.S. Army.
Reginald, District of Columbia
Workforce Engagement
Ms. Kristen Clark organized and managed a team of 24 analysts to ensure the team produced the highest-quality analytic wargame, while simultaneously executing nearly all iterations with the U.S. Army Pacific to ensure the wargame met the needs of the various components and staff elements. She completed all of this at the highest standard in an incredibly high stress and high pressure environment in a manner that brought great credit to herself and the Office of the Deputy Chief of Staff, G-8.
Reginald, District of Columbia
Workforce Engagement
Mr. Butler was recognized for his outstanding performance as a Pathways intern in the Director of Materiel Operations Division in the Force Development Directorate. His leadership and performance epitomized the ideals of a G-8 action officer, exuding competency, determination and resiliency under pressure. Mr. Butler's level and quality of work surpassed that of senior and more experienced analysts. His dedication to the organization and mission is unmatched.
Reginald, District of Columbia
Community Engagement
Thanks for the opportunity to learn from you all during my more than 10 years in public service. Without your open doors I would not be the expert you have taught me to be. Thank you, Partnership.
DR DWIGHT Sanders SE, [email protected]

Sign up for the weekly FedSupport Newsletter.

Get timely updates about new resources and events on a range of topics that will help you navigate this time of uncertainty.